Faq

A:

For all of you who failed to enjoy the pleasure of a fireplace because of a modest environment like a condo or an apartment, or simply because it is not allowed, there now is an alternative. Art Bioethanol fireplaces offer a unique and ecological way for you to enjoy the warmth and comfort you are looking for.
How to Install and Use the automatic interlligent bio ethanol fires?

The Structure and Design of Art Ethanol Burner:

1.All our products come with 1 handset and 1 power adaptor amd Spare parts.

2.Install the burner steadly.

3.Connect Power Supply to the Burner.

All our products come with power adaptor with plug

An adapter is provided with your fireplace:INPUT 100-240 volt 50/60 Hz and OUTPUT 12V/7A or 12V 10A.

Before positioning,the device must be connected with the supplied adapter to the power supply.

4.Open the tank door,add moderate alcohol to stainless steel burner.

Notice:You absolutely need to close the tank trap door if you want to ignite your ethanol fireplace.For sercurity reasons a system will check and lock the trap door before ignition.If the tank door is not closed,the LED screen will show”Door″.So after filling the ethanol tank,you need closed the tank door before using the thanol fireplace devices.

5.Press the switch ON/OFF DURING 5 SECONDS or press on the remote control.after a few seconds an automatic ignition will take place.

Operation of Igniting the bio ethanol fireplaces:

1.Press the right button under the LED during FIVE SECONDS.
2.The LED will show the operating time.
3.the Pump will operate to pump the bioethanol into the trough of the fireplace.
4.Then the igniter will work to ignite the ethanol.
5.the temperature get above 78℃,it will ignite the ethanol.
For the first the fireplace is used,we suggest to fill up the tank until it is full.
Because when the burner is new,there is air inside the pump and the pipe,
so it is a little bit difficult for the pump to pump the ethanol to the fireplace Trough.
If the tank is full ,the pressure of the liquid could push the air out from the pump and the pipe,
then the pump can work normal.
So Our suggestion is to fill up the tank until it is full,and try to start the burner again.

If the problem still exists, you need to open the fireplace, the step is as below:

1.Clean all the ethanol out from the tank, make sure the tank is empty.
2.Lossen the screws which are used to fis the top plate and the black box.
3.Take the top plate out from the black box.But when you try to take the top plate out from the black box ,please
pay attention,because there is two wires connceted between the top plate and the black box,you need to disconnect these two wires.
4.The pump system is on the one side of the fireplace.The main problem is the air inside the pump,so Please try to push some liquid inside the pipe which is connected between the pump and the tank,then the pump could work normal.

About Restart of Art fireplace with safety function:

After shutting the fireplace,the Alcohol Tray is hot.If you want to restart,you need to wait arround 5 minutes until the temperature of the tray is bellow 60℃。If you start it immediately after shut off the fireplace,the “TEMP” will show on the LED screen.

A:

To make the vapor fireplace insert, you could simply use commercial ones already available on the market. Art Vapor Fire Team Focus on Intelligent Fires For more than 10 years.The quality and Technology are reliable with great value.
1.Prepare the housing with cutout exactly to the specifications provided.10mm wider than the drawings for the housing.
To install an Art vapor fireplace, koj yuav tsum tsim kom muaj vaj tse (a surface that will support the fireplace insert).

2.Cia lub qhov los yog qhov khoob rau cua nkag hauv qab lub qhov cub.
Cov neeg tuaj yeem siv hluav taws kub nyhiab hauv ntau qhov chaw sib txawv nrog kev kho kom zoo nkauj sib txawv,for traditional fireplace designs with/without logs or for modern designs with/without glasses arround,
Rau kev tsim qauv sib txawv,peb yuav tsum xyuas kom meej tias muaj huab cua txaus hauv qab lub qhov cub kom lub vapor nce mus.
3.Txuas lub system thiab ntxig rau hauv lub vaj tsev.
A standarded Volt electrical outlet is required. (zoo tshaj plaws nyob rau hauv lub tsev). Qhov system los nrog 100/240V (50-60 Hz) - 24V UL Sau npe fais fab adapter (converter).
Tsis zoo li lwm lub tshuab hluav taws xob vapor,An Art Fire vapor fire works with a low voltage system,yog li nws muaj kev nyab xeeb ntau dua.

Yog tias tib neeg xav txuas cov kav dej mus rau qhov cub,cov neeg tuaj yeem npaj lub raj dej yas los ntawm cov kav dej hauv lub tsev thiab txuas rau lub qhov cub.
Qhib lub faucet,dej yuav los rau hauv qhov cub cia li.Thaum nws los txog rau qib dab,Nws yuav tsum tsis txhob txhaj tshuaj.Yog li cov neeg tsis tas yuav ntxiv dej rau hauv qhov cub manually ntxiv lawm.

Raws li koj tau pom, Nws tsis yog qhov nyuaj los tsim koj tus kheej lub qhov cub dej vapor. Tseeb, koj yuav siv sij hawm ntau dua los txhim kho txhua yam.
Yog li, puas yog nws tsim nyog nws kawg? Zoo, uas txhua yam nyob ntawm koj cov txuj ci tsim khoom thiab koj cov peev nyiaj.

Cov lus xaus
Dej vapor dag qhov cub yog cov khoom siv txias uas yuav lom zem rau koj cov qhua! Tam sim no koj tuaj yeem ua rau lawv txaus siab los ntawm kev piav qhia txog kev tshawb fawb tom qab cov qhov cub cuav no! Kuv vam tias koj nyiam qhov kev tshuaj xyuas no. Yog tias koj xav paub ntau lub luag haujlwm thiab cov lus qhia txog Art dej vapor hluav taws,thov hu rau peb dawb.

Email rau peb ntawm : [email protected] We will reply you within 12hours.

A:

Txuj Ci Dlaws tso nws cov khoom hauv ntau dua 100 lub teb chaws thiab xa mus rau txhua qhov chaw hauv ntiaj teb. To find out where to purchase an Art Fireplace fireplace or insert, thov sau rau hauv daim foos koj tuaj yeem nrhiav ntawm nplooj ntawv tiv tauj. Tus neeg sawv cev ntawm Qhov Chaw Nrau Duab yuav teb koj hauv email 12 cov sij hawm ua ke nrog cov catalog thiab tus nqi.
Yog tias koj qhov kev thov ntau dua thiab muaj qee qhov lossis tshwj xeeb cov qauv, tsis txhob ua siab deb los hais lawv hauv cov ntawv hu rau. Peb mam li xa koj cov lus piav qhia kev ntawm yam khoom ntawd, ib daim duab kab teeb tsa nrog cov ntsuas kom tau txais kev hwm raws li kev kwv yees suav nrog tus nqi kwv yees.

Is sample order available?
For New distributors,we are pleased to offer a sample unit for first cooperation.

Ua li cas Kuv hais thiab them nyiaj?
Tom qab tau txais koj qhov kwv yees thiab yog tias koj xav tso qhov kev txiav txim, thov xa tuaj rau peb:
Koj qhov chaw nyob xaib nrog rau koj tus lej code (ntxiv rau chaw nyob xa nqi yog txawv).
Tus naj npawb xov tooj rau cov neeg xa khoom.
Ib daim ntawv theej ntawm koj cov nyiaj them poob haujlwm
Them nyiaj tas nrho rau kev xaj khoom:
Los ntawm txhab nyiaj hloov chaw, uas tsis muaj nqi
Siv cov ntaub ntawv hauv tuam txhab muab nyiaj rau ntawm kev kwv yees, thov xa daim ntawv luam rau peb kom peb thiaj li tuaj yeem npaj mus sai rau koj lub pob.
Los ntawm PAYPAL siv koj daim npav rho nyiaj(+4%)
Yog tias koj xaiv cov tshuaj no, thov nug peb kom tau txais daim ntawv them nqi PayPal.
This invoice will be sent to you within 24 hours by email.
Follow the link included to pay directly on the secured PayPal platform.
As soon as your payment is made, we will be informed directly and will ship out your order.
The PayPal company will guarantee the delivery of your order

How long does delivery take?
Art Fireplace is a manufacturer, so it manages production and has a wide inventory.
Cov khoom raug xa los ntawm cov tuam txhab tshwj xeeb loj xws li DHL, TNT, UPS, lwm.
Feem ntau, inserts thiab fireplaces yog xa nyob rau hauv kaum hnub ua hauj lwm.
For big order,we recommand shipping by sea.

A:

With an Art electronic ethanol fireplace, lighting is done automatically, by simply pressing a button ON/OFF. There is no need to bring your hands near the flame. Also, this means you’re only lighting a few centiliters of the combustible injected by the pump and not the entire quantity of ethanol like in a manual reservoir burner.

Art Ethanol Fire Models Featured Functions:
1.Kev txawj ntse ethanol qhov cub ntheev lossis hlawv hluav taws kom xaj hluav taws xob thiab lub pob hluav taws xob ON / OFF thiab cov chaw taws teeb tswj.
2.Tsis siv neeg sau txhaj tshuaj thiab phau ntawv sau txhaj tshuaj muaj nuj nqi rau cov hlawv.
3. Cov khoom siv hauv stainless thiab MDF.
4. Nyias bio-ethanol tank thiab hlawv hearth.
5. Co2 Kev Nyab Xeeb infrared ntes uas nruam qhov hluav taws kub thaum ncav cuag cov theem uas tsis tau tso cai.
6.Sake tawm kev ua haujlwm yog tias lub hlawv tawm ntawm lub zog sab nraud.
7. Tsis siv neeg lub tshuab hluav taws xob txhawm rau txhawm rau kev sib txuas ntawm cov nplaim taws.
8. Nrog ntsuas hluav taws xob cua sov, nws yuav tsis siv neeg rhuav tshem thaum qhov kub mus txog qhov theem tsis tau tso cai.
9. AC charger lossis roj teeb lub roj teeb nrog lub roj teeb ntsaws.
10, Nrog cov suab nyhuv.
11. Tus Me Nyuam Yuam Ua Riam.

Kev tshoov siab ecological hluav taws: kev sib xyaw ntawm cov kab lis kev cai thiab cov huab cua! Qhov no yuav yog lub tswv yim zoo rau super sab hauv hluav taws qhov chaw tsim qauv!
Peb tuaj yeem xeeb txhua qhov kev dai nrog cov khoom siv hluav taws kub tshiab no. Lub Tswv Yim Zoo Tiag tiag kom muaj lub tswv yim zoo li niaj hnub lub xyoob ntoo xyoob ntoo hluav taws!
Nqa cov teeb meem cua ntawm qhov cub zoo nkauj no hauv koj lub tsev thiab txaus siab rau kev ntshiab coziness.
Nrog nplaim taws ntawm kos duab ethanol Qhov cub, Zaum ua ke, Faib Cov Kev Zoo Siab thiab Ua tiav nrog Koj Tsev Neeg thiab Cov Neeg Koom Tes thaum haus cawv liab, Kev tham, Ua si, Luag ... Qhov ntawd yuav tsum zoo heev!!!