Faq

  • Q.: Mokhoa oa ho kenya le ho sebelisa Art Ethanol Fires

    A:

    For all of you who failed to enjoy the pleasure of a fireplace because of a modest environment like a condo or an apartment, or simply because it is not allowed, there now is an alternative. Art Bioethanol fireplaces offer a unique and ecological way for you to enjoy the warmth and comfort you are looking for.
    How to Install and Use the automatic interlligent bio ethanol fires?

    The Structure and Design of Art Ethanol Burner:

    1.All our products come with 1 handset and 1 power adaptor amd Spare parts.

    2.Install the burner steadly.

    3.Connect Power Supply to the Burner.

    All our products come with power adaptor with plug

    An adapter is provided with your fireplace:INPUT 100-240 volt 50/60 Hz and OUTPUT 12V/7A or 12V 10A.

    Before positioning,the device must be connected with the supplied adapter to the power supply.

    4.Open the tank door,add moderate alcohol to stainless steel burner.

    Notice:You absolutely need to close the tank trap door if you want to ignite your ethanol fireplace.For sercurity reasons a system will check and lock the trap door before ignition.If the tank door is not closed,the LED screen will show”Door″.So after filling the ethanol tank,you need closed the tank door before using the thanol fireplace devices.

    5.Press the switch ON/OFF DURING 5 SECONDS or press on the remote control.after a few seconds an automatic ignition will take place.

    Operation of Igniting the bio ethanol fireplaces:

    1.Press the right button under the LED during FIVE SECONDS.
    2.The LED will show the operating time.
    3.the Pump will operate to pump the bioethanol into the trough of the fireplace.
    4.Then the igniter will work to ignite the ethanol.
    5.the temperature get above 78℃,it will ignite the ethanol.
    For the first the fireplace is used,we suggest to fill up the tank until it is full.
    Because when the burner is new,there is air inside the pump and the pipe,
    so it is a little bit difficult for the pump to pump the ethanol to the fireplace Trough.
    If the tank is full ,the pressure of the liquid could push the air out from the pump and the pipe,
    then the pump can work normal.
    So Our suggestion is to fill up the tank until it is full,and try to start the burner again.

     

    If the problem still exists, you need to open the fireplace, the step is as below:

    1.Clean all the ethanol out from the tank, make sure the tank is empty.
    2.Lossen the screws which are used to fis the top plate and the black box.
    3.Take the top plate out from the black box.But when you try to take the top plate out from the black box ,please
    pay attention,because there is two wires connceted between the top plate and the black box,you need to disconnect these two wires.
    4.The pump system is on the one side of the fireplace.The main problem is the air inside the pump,so Please try to push some liquid inside the pipe which is connected between the pump and the tank,then the pump could work normal.

    About Restart of Art fireplace with safety function:

    After shutting the fireplace,the Alcohol Tray is hot.If you want to restart,you need to wait arround 5 minutes until the temperature of the tray is bellow 60℃If you start it immediately after shut off the fireplace,the “TEMP” will show on the LED screen.

  • Q.: How to Install An Art Vapor Fire Device

    A:

    To make the vapor fireplace insert, you could simply use commercial ones already available on the market. Art Vapor Fire Team Focus on Intelligent Fires For more than 10 years.The quality and Technology are reliable with great value.
    1.Prepare the housing with cutout exactly to the specifications provided.10mm wider than the drawings for the housing.
    To install an Art vapor fireplace, you need to create a housing (a surface that will support the fireplace insert).

    2.Leave holes or gaps for air intake bellow the fireplaces.
    People may use vapor fires in many different places with different decorations,for traditional fireplace designs with/without logs or for modern designs with/without glasses arround,
    For different designs,we should make sure if there is enough air intake bellow the fireplace to let the vapor go upwards.
    3.Plug in the system and insert it into the housing.
    A standarded Volt electrical outlet is required. (best located inside the housing). The system comes with a 100/240V (50-60 Hz) – 24V UL Listed power adapter (converter).
    Unlike other vapor fire systems,An Art Fire vapor fire works with a low voltage system,so it is much safer.

    If people want to connect the water pipe to the fireplace,people can prepare a water plastic tube from the water pipe system in the housing and connect it to the fireplace.
    Turn on the faucet,water will comes into the fireplace automatically.When it comes to a spirit level,it will stop injection.So people no need to add water into the fireplace manually any more.

    As you can see, it is not that hard to build your own water vapor fireplace. Sure, you will spend more time to install everything.
    So, is it really worth it in the end? Well, that all depends on your crafting skills and your budget.

    General conclusions
    Water vapor artificial fireplaces are cool gadgets that will certainly entertain your guests! You can now also impress them by explaining the science behind these fake fireplaces! I hope that you enjoyed this review. If you want to know more functions and guidelines about Art water vapor fires,please contact us freely.

    Email us at : [email protected] We will reply you within 12hours.

  • Q.: How to Purchase Art Fire Devices

    A:

    Art Fireplace e aba lihlahisoa tsa eona ho feta 100 linaha 'me e ea kae kapa kae lefatšeng. To find out where to purchase an Art Fireplace fireplace or insert, ka kopo tlatsa foromo eo u ka e fumanang leqepheng la puisano. Moemeli oa Art Firefire o tla u araba ka imeile ka hare 12 lihora hammoho le lethathamo la libuka le litheko.
    Haeba kopo ea hau e nepahetse ebile e kenyelletsa mofuta o le mong kapa tse ngata, u se ke oa tsilatsila ho li bua ka foromo ea lebitso. Re tla u romella litlhaloso tse ikhethang tsa sehlahisoa seo, pente ea ho kenya e nang le litekanyo tse lokelang ho hlomphuoa hammoho le khakanyo ho kenyelletsa litšenyehelo tsa ho tsamaisa.

    Is sample order available?
    For New distributors,we are pleased to offer a sample unit for first cooperation.

    How do I order and pay?
    After receiving your estimate and if you want to place an order, please send us:
    Your delivery address including postal code (plus a billing address if different).
    A telephone number for the deliverer.
    A copy of your payment
    Full payment on ordering:
    By bank transfer, with no fees
    Using the bank information provided on the estimate, please send us a copy so we can immediately proceed to ship your package.
    By PAYPAL using your credit card(+4%)
    If you choose this solution, please ask us for the PayPal invoice.
    This invoice will be sent to you within 24 hours by email.
    Follow the link included to pay directly on the secured PayPal platform.
    As soon as your payment is made, we will be informed directly and will ship out your order.
    The PayPal company will guarantee the delivery of your order

    How long does delivery take?
    Art Fireplace is a manufacturer, so it manages production and has a wide inventory.
    Lihlahisoa li romelloa ke lik'hamphani tse kholo tse ikhethang tse kang DHL, TNT, UPS, jj.
    Ka kakaretso, kahare le likamore tsa mollo li tlisoa pele matsatsi a leshome a sebetsa.
    For big order,we recommand shipping by sea.

  • Q.: Function Features of Art Electronic Ethanol Fire Models

    A:

    With an Art electronic ethanol fireplace, lighting is done automatically, by simply pressing a button ON/OFF. There is no need to bring your hands near the flame. Also, this means you’re only lighting a few centiliters of the combustible injected by the pump and not the entire quantity of ethanol like in a manual reservoir burner.

    Art Ethanol Fire Models Featured Functions:
    1.Intelligent ethanol burner extinction or ignition ordered by electric board and a Button ON/OFF and remote control.
    2.Ka boiketsetso ba ho tlatsa jektheri le mosebetsi oa ho tlatsa ente bakeng sa se tukang.
    3. Lisebelisoa ho stainless le MDF.
    4. Tanka e arohaneng ea bio-ethanol le leifo le tukang.
    5. Setsi sa polokeho ea inf2red infrared se emisang mollo haeba se ka fihla maemong a sa lumelloang.
    6.Qoba tšebetso haeba sesebelisoa se chesa ke matla a kantle.
    7. Automatic electric pump to fill the combustion tray of the burner.
    8. Ka lisebelisoa tsa motlakase tsa mocheso oa motlakase, e tla fela ka boiketsetso ha mocheso o fihla maemong a sa lumelloang.
    9. Chaja ea AC kapa charger ea betri e nang le mojaro oa betri.
    10, Ka phello ea molumo.
    11. Ts'ebetso ea Lock ea Bana.

    E susumetsa mollo oa tikoloho: motsoako oa litso le sepakapaka! This will be a great idea for super interior fire space design!
    We can conceive all decorations with these new fire-devices. Really Nice idea to own a modern intelligent bio ethanol fireplace!
    Tlisa tikoloho e haufi-ufi ea sebaka sena se chesang sa mollo ka tlung ea hau 'me u natefeloe ke botsitso bo hloekileng.
    Ka malakabe a bonono ea ethanol, Ho lula hammoho, Ho arolelana Thabo le Katleho le Lelapa la Hau le Balekane ha u ntse u noa veine e khubelu, Ho bua, Ho bapala, Ho tšeha… E tlameha ebe ho hoholo!!!

Romella molaetsa oa hau ho rona:

NTHABISENG MOSOTHO
NTHABISENG MOSOTHO